Quality and environment policy
Peña Internacional S.L. is a company with more than 30 years of experience in the creation and restoration of carpets and tapestries, using artisanal techniques, achieving the development of high quality products for the high demands of our clients, working with highly experienced personnel and in an artisanal manner. taking care of all the details. The work we have carried out has given us the necessary experience to adapt to all the needs that our clients may have.
The Management of Peña Internacional S.L. focuses on the Quality and Environment Management System as a way of organizing the operation of the company based on basic pillars such as the quality of its services, managing environmental aspects, customer satisfaction, emergencies, risks, requirements legal and continuous improvement of the effectiveness of the System. To this end, the Quality and Environmental Management System of Peña Internacional S.L. it's based on:
- Quality, the Environment and its improvement are the responsibility of all members of the company starting from the top.
- The highest degree of quality and respect for the environment is obtained by planning, executing, reviewing and improving the Management System to prevent possible errors.
- Comply with applicable environmental legislation and regulations, as well as other requirements that our company subscribes to related to its environmental aspects.
- Establish and regularly review objectives and goals in accordance with the commitments assumed in this declaration. For the effective application of these principles, the support of both the management team and the staff is absolutely necessary.
- Continuously intensify our environmental management to obtain improvements in the global behavior of the company, with a life cycle analysis approach.
- Establish an explicit commitment to environmental protection, taking special importance to pollution prevention and respect for the closest environment.
- Quality is oriented towards the Satisfaction of all our clients through the commitment of the entire organization to meet their needs and requirements, as well as the legal and regulatory requirements and those of the products.
- Promote efficient use of available natural resources.
- Orientation towards Continuous Improvement of both the production processes and the effectiveness of the Quality and Environmental Management System in which preventing errors is a fundamental aspect.
- Identify and control the environmental aspects of the organization and the risks, so that we establish a preventive approach.
- Pay maximum attention to technological evolution and the possible improvements that new technologies make available to us.
- The participation and collaboration of all is essential, which is why this Policy is disseminated to all company personnel for their knowledge and understanding.
For the effective application of these principles, the support of both the management team and the staff is absolutely necessary.
The Management will periodically review this Policy in order to develop the concept of continuous improvement and thus ensuring its updated maintenance.
Managing Direction
Madrid, 19th August 2023